Refund policy
Return & Refund Policy – Sealsafe
At Sealsafe, we stand behind the quality of our products and want you to feel confident in your purchase.
30-Day Money-Back Guarantee
We offer a 30-day return policy from the date your order is delivered.
If you’re not satisfied with your purchase, you may request a return or refund within 30 days.
Eligibility for Returns
To be eligible for a return:
- Item must be in its original condition
- Item must be unused or minimally used
- Item must be in original packaging
We reserve the right to refuse returns that do not meet these conditions.
Non-Returnable Items
- Used or damaged items (not due to our error)
- Items returned without prior approval
- Final sale or promotional items (if applicable)
How to Start a Return
To initiate a return, please contact us at:
beyondthetrendstore@gmail.com
Include:
- Your order number
- Reason for return
- Photo/video (if item is defective or damaged)
We will provide return instructions once your request is approved.
Return Shipping
- Customers may be responsible for return shipping costs
- Original shipping fees are non-refundable
- We recommend using a trackable shipping method
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photo/video proof.
We will:
- Replace the item at no cost, or
- Issue a full refund
Refunds
Once your return is received and inspected, we will notify you of approval.
If approved:
- Refunds are issued to your original payment method
- Please allow 5–10 business days for processing
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
If the issue persists, contact us at beyondthetrendstore@gmail.com
Order Cancellations
Orders can be canceled within 12 hours of purchase.
After this window, your order may already be processed and shipped.
Contact Us
For any questions, contact us at:
beyondthetrendstore@gmail.com